Being in a professional service field myself, my standards for client service are exceptionally high and rarely met. Simply put, Bret exceeded those standards. His knowledge of real estate and the intertwining functions and processes are extensive. He really makes you feel like you're his only client. Even though he surpassed my expectations, which could be labeled unfair, my mortgage broker also took note, "You have a really good one. Most agents aren't nearly involved as Bret".
Expertise aside, he was the perfect personality match in what I wanted from my agent. Has a very calming attitude and makes himself available for opinions/thoughts - but is never pushy. He does a great job of pointing out simple, but important things to consider - items a first time homebuyer would likely miss. It is evident from the beginning that he determines what you are looking for/wanting in both the house and agent, then executes flawlessly.
In all our dealings with Realtors over the past ten years, we have never met anyone as helpful and energetic as you have been. Without hesitation, we would highly recommend your service to anyone who is looking for an experienced Realtor who cares about getting things done and doing them right! Thanks for taking such good care of us, we couldn't have done it without you!
John and Rhonda Robinson
Bret is a fantastic agent! I would recommend him in a heartbeat to anyone in the market to buy or sell a home. He is very down to earth and easy to work with. He is knowledgeable, professional, honest, and an all-around likable person! His response time is great as well--- he was always very available by phone, text, or email and I think that is crucial in the buying/ selling process.
Bret was a great asset in our quest to find our first home in Saint Louis and I would highly recommend his services for a number of reasons. First, Bret was very good at helping focus our home search. Saint Louis is a big place and we had so many ideas on where to live and what type of home we wanted, it was really great to be able to sit down with someone like Bret to help make sense of the area. Second, he really does know the Saint Louis market...before we hired him to help us, we would see listings and go to open houses, only to find out they had already sold! Bret was able to tap into his network of Realtors to learn about listings well before they even went into the MLS, and we were even able to get into some homes to do a walk-through before they were listed. Third, he was extremely patient with all of our questions, ideas, and random last minute questions. I was worried we might drive him off because we had so many questions and were so indecisive, but he stuck with us throughout the whole process. Last, and most importantly I think, is that he connected us up with a great builder in Ballwin and helped walk us through the negotiations, selecting what "upgrades" and options to go with, walked through the house with us as they were building it, and came to the final inspection/walk through with us before we closed. All of this was very helpful and made the process much better overall. All in all Bret was an excellent buyer’s agent and bent over backwards to help us find our dream home. I would recommend him to anyone without hesitation!
Thanks for all your help in making our "dream home" a reality. We really appreciated that you went the extra mile to get us the best price for our home. You are truly a professional.
The Yang Family
Thank you so much for taking the extra effort to make our first home purchase successful. You were there guiding us through all the crucial and important steps! You really listened to what we wanted in our home and you found exactly what we were looking for - at an amazing price! If we ever outgrow this home, we'll definitely be calling you!
Daniel and Barb Northfield
You made buying a home so easy for my wife and I. We were grateful for how much patience you used in answering all of our questions and taking us to look at so many houses. You never pushed us into looking at something we were not interested in. We strongly recommend you to anyone looking at buying a new home.
Bob and Mindy Lawrence
We met Bret as the selling agent on a house we were looking at. We actually ended up using him as a dual agent on purchasing that house. We found him so easy to work with, we decided to use him as our selling agent on the house we were selling. Selling a house is an incredibly emotional time and something my wife and I have only went through one other time. Bret was extremely calm, cautious and understanding as went through the long drawn out process of showings, contracts, etc. Even during the major snow storms (2 showings scheduled in the middle of them), he was willing to reschedule the following weekend to ensure our listing got the proper coverage at all times. He was an absolute pleasure to work with and I would highly recommend Bret to anyone as either a Buyers or Sellers agent.
I have had the privilege to work with Bret several times now. Bret is an true professional; honest, trustworthy, hard working, and dedicated. I was extremely impressed with Bret's knowledge of the St. Louis Real Estate market.
Through previous Real Estate transactions,I have learned that it is the personal involvement of your qualified realtor that will make all of the difference. In my case, Bret was the one that did just that!
For any future Real Estate transaction(s), there is never a question in my mind who would represent me. Bret is the best and I have shared my positive experiences working with him with all of my friends and associates.
Bret was assigned to us as our realtor during a corporate relocation. Since we were new to the city, we really didn't know what to expect or places to live. Bret was very responsive to ALL of our questions and needs. We knew we had a realtor looking out for our needs and not just a commission. In one of our first house visits he asked what I thought of the house and I told him it was OK. He responded with '"Nope, not a house I would let you purchase" and began to tell me why. We were impressed with his knowledge of the market and his no pressure attitude. We never felt like we were a burden and we found our home. When it’s time to move on to the next spot, we know who will sell our home. We would highly recommend Bret to anyone looking to buy or sell a home.
We were referred to Bret by a friend who had a positive experience purchasing a property similar to what we were looking for. We gave him a list of our expectations within a very specific location and he went to work. Bret made the process enjoyable and we are pleased with the results. We are very happy to recommend him.
Bret was instrumental in getting us into a home that couldn't be more perfect for us, and for a price that was extremely fair. His help was impressive at every step of the way. Bret's knowledge of the local market we were interested in led us to the right place on the first afternoon we spent with him. His support in understanding the value of the home, and his negotiating skills got us to the price point that we thought was fair. The only reason we didn't give the highest mark for "process expertise" is because the purchase was for a coop in the CWE, which has a very different sales process than a condo or any other kind of residential real estate, so there was some learning by all of us as we went. And Bret's responsiveness to our many questions, and to the many requests we had for getting into the house before closing for inspections, contractor bids, etc, exceeded our expectations. He was always willing to go above and beyond the call of duty to ensure we had the best experience.
We also had a chance to get to know Bret on a personal level, which only added to the enjoyment of working with him. He was anxious to accept our invitation three months later to come see the results of our renovations.
Bret was fantastic. He went far beyond what I expected and worked hard to find the perfect place for us. I was a unique experience in that I was not seriously looking, but that did not matter to Bret as he treated me like a full time client. He knows the area well and is very easy to work with. Emails were always answered quickly and he always returned phone calls. I highly recommend using Bret if looking for a place in St Louis.